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Advertising Management (MKT 7430), Wayne State University
Professor: Sheila L. Sasser

COURSE OBJECTIVES
To share cutting edge creativity research in advertising and the theoretical basis for
advertising study and measurement.

To understand core advertising marketing principles and learn how to develop and manage advertising from both agency, client, and entrepreneurial perspectives.

To gain insight into emerging media concepts, environmental forces, financial issues, dot.com ad competition, target market segments, international cross-cultural issues, and other variables that impact strategic advertising planning.

To discuss how the Internet and online advertising is evolving in terms of measurement, practices, and creative management of web advertising.

To learn how various alternative advertising approaches involving electronic/interactive, relationship/database marketing 1:1, regional customization, direct mail, and integrated marketing communications are managed in the advertising plan as nontraditional elements.

To study creative development via award winning commercial reels and production in advertising for electronic, broadcast, print, and integrated ad campaigns.

To cover various approaches to organizing ad agency and client structures from creative boutique agencies to global public holding companies.

CLASS STRUCTURE

The class is an interactive lecture, presentation, and panel/speaker format where discussion is encouraged. Students will have the opportunity to participate in the preparation and delivery of a group case/industry project and/or write an individual paper. Ad Industry guest speakers will provide presentations from a "real-life" practical perspective to enhance the learning environment. Multi-media formats will be utilized, including live broadcast, on site demonstrations, power point, video, and audio presentations, to dramatize the material. There may be the opportunity for off site field trips for selected topics to be held in an ad agency location. Class participation, contribution, and attendance will be noted, recognized, and rewarded in grading. Please notify the instructor, in advance preferably via email, if you miss more than one class session. Two tests will be administered based on required readings, class lectures, and presentations. Read all assigned material in advance of the class lecture and be prepared to meaningfully contribute to the class discussion.

REQUIRED TEXT:

Arens, William (1999). Contemporary Advertising. Seventh Edition, New York, NY: Irwin McGraw-Hill Publishing.

OPTIONAL SUPPLEMENTARY TEXT:
Reedy, Joel, Schullo, Shauna, and Zimmerman, Kenneth (2000). Electronic Marketing: Integrating Electronic Resources into the Marketing Process. First Edition, New York, NY: Dryden Press Harcourt College Publishers.

OTHER SELECTED CLASS READINGS AND MATERIALS:
Weekly Internet Exercises Will Be Assigned In Conjunction with Chapters.

We will also have special materials for interactive media panels, creativity, etc.

The Myers Report, daily media newsletter distributed to ad industry by Jack Myers, author of Reconnecting with Customers: Building Brands & Profits in the Relationship Age.

Marketing One to One, electronic newsletters & publications by Don Peppers & Martha Rogers including the One to One Fieldbook and videotape segments.

A separate Creativity Bibliography will be distributed for you to select readings.

Cannes Award Winning International Commercials Videotape Reel.

Taster's Choice Long Running Dramatistic Advertising Campaign Commercials.

All Articles and handouts distributed in class.

Relevant materials for the industry cases handed out by speakers.

DESCRIPTION OF AD INDUSTRY ASSIGNMENTS
All students must select one of the options listed below (either/or). I've tried to make this as interesting as possible for you to incorporate the class learning in a fun way:


1. SUPERBOWL ADVERTISING STUDY - Students are to analyze Superbowl Advertising and prepare an analysis of the impact of Superbowl advertising in year 2000 and what category and product changes are occuring in terms of new dot.com advertisers as compared to traditional beverages and products in past Superbowls. This report should include a historical overview of the phenomenon of Superbowl Advertising Evolution, media expenditures/costs, creative strategies of using humor, a literature review of articles and any past research. It may also be helpful to videotape the ads for class discussion, as part of your presentation and gather current topical coverage and media reports around the event. Students must mobilize quickly to prepare for the event and at least capture the material, even though the paper is due later in the term, due to the timing of the Superbowl. The professor is not able to provide Superbowl tickets, but may be able to provide access to top executives for interviews or comments about their Superbowl Advertising for educational purposes only, most likely after the game, not before.

2. NORTH AMERICAN AUTO SHOW ADVERTISING STRATEGY - In Detroit,
this event has spawned regional automotive advertising and special advertising activities that command sizable budgets and spectacular production feats. Compare the advertising strategies of the top automakers for this event and discuss how it is handled by the media and other constituencies. For example, Channel 7 ABC affiliate network has recently integrated the North American autoshow and Woodward Dream Cruise into its strategic plan. Explain the market dynamics, demographics, and other key issues driving this type of advertising and even advertorial approach. You should attend the show and even interview any willing victims that you can capture on the floor, especially executives in the industry who may have insight. The black tie benefit may be sold out, unless some kind benefactor can sneak you in for an inside peak.

3. DOT.COM WEB ADVERTISING ANALYSIS -Students are to prepare a comprehensive industry analysis of an actual advertising campaign of an Internet or "dot.com" company, comparing dot.coms to more traditional advertising approaches. This may be accomplished in a group format of approximately 4-5 individuals who are interested in a company or industry. This may be adjusted based on enrollment. It is suggested that the team break up the assignment into relevant sections such as creative, media, integrated marketing, strategy, etc. for maximum productivity. Each member must contribute to the effort to the satisfaction of the group to receive the group grade. The purpose of this assignment is t provide a real life experience of analyzing an actual advertising plan, and strategy based on the insight gathered in this process combined with course learning. When possible, students are encouraged to gather specific information and even conduct brief surveys of what others think of the ad campaign when it may strengthen the analysis. Secondary library and Internet research is also highly recommended for this assignment, as it should be more comprehensive than just a case/SWOT analysis. The final ad presentations should be professional and interesting. Students should submit a copy of the presentations on a computer disk, as well as hard copies and handouts of any presentation materials for grading purposes by the deadline date.

Additional Options - Apply the same approach as above to the following topics:

Adcraft Advertising Club Participation & Involvement Bonus Points & Paper Topics
2000 Millennium Advertising
2000 Sydney Olympics Advertising
Advertising for Computers, Cola Wars, Underwear Hanes vs Victoria's Secret, or others (as approved by instructor)

WEB SITE AD AUDITS:
Choose an industry that is undergoing massive change and competition due to the Internet and alternative advertising formats. (e.g Automotive, Do-It-Yourself Home Depot Outlets, Photo-Processing, Airlines/Travel). Analyze web site strategies, competitive pricing, product modifications, and other advertising related aspects that are impacted by this change to reflect upon how advertising is critical to strategic marketing under different business scenarios. Report on what advertising changes are occurring, who is succeeding, what ad challenges exist. You may want to describe a firm that has adopted more One-to-One Advertising rather than mass broadcast ad approaches or redirected network advertising to selected cable and direct for example.

EXAMINATIONS:

Exams will be comprised of multiple choice, true and false, and essay questions. The test will cover material from textbook, assigned readings, guest speaker topics, and class lectures/discussions.
Tests are not cumulative, but may build on the earlier material foundation. Students will have the entire class period for the exam completion.

CLASS PARTICIPATION, DISCUSSION, AND ATTENDANCE

Students enrolled in the course are expected to try to attend every class session. The instructor should be notified in advance, if possible of absences. Students missing more than one class should try to get notes from the in-class material to keep up on the course discussions. Please remember to treat colleagues, guests and the instructor with courtesy and respect in accordance with appropriate academic behavior.


GRADING POLICY

25% AD INDUSTRY ASSIGNMENT
25% MID-TERM EXAM
25% FINAL EXAM
20% WEB EXERCISES
5% ATTENDANCE & CLASS PARTICIPATION (Adcraft Bonus Points)
____
100% 100 POINTS MAXIMUM CLAS TOTAL

Incomplete or deferred grades will be granted only in cases where a documented medical or other emergency prevents the student from completing the class and a substantial portion of the course work has already been completed and graded. In all cases WSU policy and procedure must be followed.

DAILY SCHEDULE

Sat, Jan 15 Distribute syllabus & course orientation
Chapter 1 - Dimensions of Advertising

Sat, Jan 22 Chapter 2 - Economic, Social, & Regulatory Aspects
WEB EXERCISE: Regulation of Marketing on the Internet
Visit Better Business Bureau http://www.bbbonline.org
Summarize the programs & services offered, do you think the FTC should be extended to the web or do you favor self-regulation of Website advertising, explain?
CLASS DISCUSSION: Auto Show Advertising/Strategy

Sat, Jan 29 Chapter 3 - From Local to Global, Advertising Scope
WEB EXERCISE: View two different firms on the web and compare their advertising & promotional activities, justify whether you think they use centralized vs decentralized systems, cite the text material too.
General Mills, Inc. http://www.generalmills.com
Jelly Belly http://www.jellybelly.com
CLASS DISCUSSION: Global Product Life Cycle Perspective, DTVG Telecom Industry Example, * possible guest speaker

Sat, Feb 5 Chapter 4 - Marketing & Consumer Behavior Foundations of Advertising
WEB EXERCISE: Banner Advertising & Selective Perception
CNN Interactive http://www.cnn.com
How does the concept of selective perception apply to CNN banner ads - use the 4 aspects of selective perception to explain this kind of ad, which of these processes is most critical for banner advertisers to recognize & overcome, why? How does this differ from TV ads, channel surfing vs web surfing?
CLASS DISCUSSION: Guest Speaker Tom Berry, Vice President of Sales, Turner Broadcasting shows how to Reach Consumers Through Cable & Web.

Sat, Feb 12 Chapter 5 -Market Segmentation & the Marketing Mix, Ad Strategy
WEB EXERCISE: Packaging Intangible Services on the Web:
How do Yahoo http://www.yahoo.com and Excite http://www.excite.com
Compare? Look at appearance, interactive design, ease of navigation, etc. Which do you prefer to use? Why do web marketers need to take packaging into account?
CLASS DISCUSSION: Using media for psychographic target market segmentation, National Geographic Guest Speaker - Adventure travel trends.

Sat, Feb 19 Chapter 6, 7 - Information Gathering, Ad Planning, IMC, Relationship Mkt.
WEB EXERCISE: Relationship Marketing Web Applications
New York Yankees http://www/yankees.com
Ragu Foods http://www.ragu.com
Discovery Channel http://www.discovery.com
Why is the web well suited to relationship marketing? How do these firms use the Internet to promote long-term customer relationships, which aspects facilitate this?
CLASS DISCUSSION: Guest Speaker, technology enabling information behavior & facilitation of knowledge gathering for IMC planning, integration, and measurement. David Carpus, Sasscomm Technologist does web start-up exercise.

Sat, Feb 26 Chapter 8 - Planning Media Strategy, Finding Links to the Market
WEB EXERCISE: Interactive TV: Boom or Bust? Will "Internet TV" be the breakthrough that brings interactive TV to the mainstream?
WebTV http://www.webtv.com
PC-TV http://www.pctv.com
Enhanced TV http://nc.oracle.com/html/home/index.htm
Compare & contrast these initiatives? Are these complementary or competitive? What are the unique ad challenges faced by these media entities?
CLASS DISCUSSION: Bela Kogler, Time Warner AOL, Interactive Guest Panel

Sat, Mar. 4 Chapter 9, 10 - Relationship Building: Direct, Promotion, PR, Sponsorship, Corp
WEB EXERCISE: Find examples of relationship marketing represented by Compuware http://www.compuware.com
How might relationship marketing be reflected here in this evolution
CLASS DISCUSSION: MKT 1:1 Video, Guest Speaker, Linda Carbary, J. Walter Thompson Ford Focus Brand Group discusses integrated Focus marketing.

Sat, Mar. 11 CLASS DISCUSSION: Compuware Chief Information Technology Officer, Les Murphy discusses privacy issues in B2C and B2B advertising/marketing. Final portion of MIDTERM exam: Chapters 1-10, exercises, & class discussions

Sat, Mar 18 SPRING BREAK - NO CLASS

Sat, Mar 25 Chapter 11, 12 - Creative Strategy, the Creative Process & Creative Executive
WEB EXERCISE: Find the website for a product that you use regularly. Try to select a product that you have developed some brand loyalty for over the years and have a personal investment. Some categories may be sporting goods, computers, electronics, automotive, apparel, food, health, & beauty. Imagine that you have been appointed to lead the creative team to revamp the Website advertising for this product. Address the following: general preplanning, input, product/service research, problem detection, qualitative research input and focus groups.
CLASS DISCUSSION: Creativity Summit Top Creative Executives
Greg Moy, Vice President Young & Rubicam and creative team discuss
factors that drive Creativity & Innovation in ad agencies.

Sat, Apr 1 Chapter 13, 14 - Production of Ads: Print, Electronic & Digital
WEB EXERCISE: Learn about screen printing, visit the following sites:
Screen Printing Magazine: http://www.stpubs.com/SP.html
Screen Web: http://www.screenweb.com
Star Promowear http://www.star-ps.com
Who is the target audience for Screen Printing target magazine? Use Screen Web's interactive map, can you find a retail screen print shop close to you? What kind of programs would you have to use and how would you transmit your art files?
CLASS DISCUSSION: Kmart Advertising Strategy: From Print to DataBase to Bluelight.com. Senior Kmart Advertising Directors Tom Hudson and Bill LaCasse share real life Kmart strategy and evolution to database & electronic marketing.

Sat, Apr 8 Chapter 15 - Using Electronic Media: TV and Radio
WEB EXERCISE: Discuss the advantages of cable advertising in terms of target market segmentation. What is narrowcasting? How does this differ from selectivity options from the traditional broadcast networks? Cite examples?
Cable Stations:
Lifetime http://www.lifetimetv.com
Travel Channel http://www.travelchannel.com
Univision http://www.univision.net
Food Network http://www.foodtv.com

Broadcast Networks:
ABC http://www.abc.com
CBS http://www.cbs.com
NBC http://www.nbc.com
FOX http://www.foxworld.com
CLASS DISCUSSION: McCann Worldwide Guest Speaker Panel: John Weston, VP Account Director,Delphi, Kaarli Thomadsen, Associate Media Director, Buick
And Bill Sweiss, Assistant Media Planner share media & account perspectives.

Sat, Apr 15 Chapter 16, 17 - Using Digital Interactive, Direct & Out of Home/Site Media
WEB EXERCISE: Choose Outdoor & Signs and the Out-of-Home Advertising Archive link in the collection of outdoor ads from 1992-2000. Go to the Product Index and choose 3 products and identify the specific type of advertising used that apply most directly in each case. Discuss the flexibility of outdoor/event type media. http://advweb.cocomm.utexas.edu/world
CLASS DISCUSSION: J. Walter Thompson Human Resource Director, Eric Levos, Presentation and "War Room" Brand Brainstorming Exercise - Groups.

Sat, Apr 22 Virtual Distance Exercise, NO PHYSICAL CLASS meeting

Sat, Apr 29 Final Exam Chapters 11-17, web exercises, class discussion THE END!

 

 

Sheila L. Sasser

 




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